Customer service is dead. Cremated by its agents. Damped over the customers’ expectations. Recently I needed client giveaways. Urgently. I called someone who gave me a number for a firm that deals in exactly what I wanted. I made the call. And explained what I needed. I was asked to hold on, and be transferred to the person who could help me. I talked to a madams. Lets call her Jean. Jean told me she could send me a catalogue immediately, and I gave her my email address. I waited and waited. Meanwhile, because I never put all my eggs in one basket, and a bird in the hand is worth two in someones else' office, I called a couple more numbers and got a look see. Twenty four hours later [oh how my patience has grown], I called the firm and asked to speak to June. I was informed by the person at the other end of the phone that Jean was out, but they would pass on the message. I impressed upon her my urgency, and asked if was there anyone else
A pundit is an expert, a learned person,a source of opinion, a critic. Sometimes the word can be used in a negative sense to classify someone who has definite opinions, but does not have the expertise to back them up. Punditic - the adjective. Pundi - the unknown factor in myspeak. I am not yet punditic - it is a purpose, a goal, and each step is purposeful in itself, and meanwhile I freely offer my thoughts and opinions! Feedback and comments welcomed.